1.Are reservations required?
2.How many passengers can each shuttle hold?
3.How many stops can the shuttle make before dropping me off?
4.Does City Shuttle provide service between D/FW and Lovefield Airports?
5.How many bags can each person have?
6.Are car seats provided? Are car seats required?
7.What forms of payment are accepted?
8.Where can the shuttles be found at the airport?
9.Who regulates the shuttles in Dallas and Fort Worth?
10.I lost an item who do I contact?
11.How do I file a complaint or compliment?
 
1.
 

Reservations are required unless you're being picked up at D/FW Airport. Often shuttles are sitting in front of the terminal.


2.
 

Shuttles can hold up to 10 people.


3.
 

Shuttles can make up three additional stops.


4.
 

Yes, at a cost of $19.00 per person.


5.
 

Up to 2 bags and a carry on are free each additional cost $5.00.


6.
 

No, but we do recommend that you provide one.


7.
 

Cash, major credit cards, and travelers check are accepted. We do not accept personal checks.


8.
 

D/FW Airport:  Outside of baggage claim on the upper level; follow the orange shared ride signs to locate the designated City Shuttle loading area.

Lovefield Airport:  Outside of baggage claim directly across the street in front of the parking garage.


9.
 

he transportation departments for each city and D/FW Airport.


10.
 

Please call our office at (214) 760-1998 or by email lostandfound@cityshuttle.net.

 


11.
 

Please call our office at (214) 760-1998 or email complaints@cityshuttle.net.


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